Very Computer

I've read quite a few bad reviews on the PocketInformant, with people relaying
experiences of having to hard reset the iPaq.

Can I get some honest opinions out there?  Is this still the case?  As useful as
PocketInformant is, I don't want to install anything that puts my data at risk.

Thanks,

Sam

I can honestly say that, in 3 months of using PI on my iPaq, I have had no
problems with it whatsoever.

--
Matt

I've read quite a few bad reviews on the PocketInformant, with people
relaying
experiences of having to hard reset the iPaq.

Can I get some honest opinions out there?  Is this still the case?  As
useful as
PocketInformant is, I don't want to install anything that puts my data at
risk.

Sam,

Where did you read that? I have experienced no problems whatsoever. By the
way, your data is safe even if PI crashes.

Salu2,
Leon

I've read quite a few bad reviews on the PocketInformant, with people
relaying
experiences of having to hard reset the iPaq.

Can I get some honest opinions out there?  Is this still the case?  As
useful as
PocketInformant is, I don't want to install anything that puts my data at
risk.

Thanks,

Sam

I have been using PocketInformant (PI) for quite a while now and never
have I had any problem like that at all.  At the moment, the next
release (2.1) is in beta and I have installed at least 10 beta versions
of it without any problem.  To me, PI beats anything out there and the
price is a steal.  I can't beleive what AgendaToday costs and most of
it uses the default PocketOutlook screens.  The next release of PI has
a Week View, Month View, Agenda View, Contact View, linking and so much
more to offer.

If you are still worried, perform a backup (which you should do
regularly any ways).

I have an iPAQ and I thank Alex Kac each day for PI.  He provides quick
accurate support with initmate knowledge of his program.  I love PI and
I'm sure you will too.

Give it a try and you'll wonder how you got along without it.

Quote:> I've read quite a few bad reviews on the PocketInformant, with people
=
> relaying=20
> experiences of having to hard reset the iPaq.

> Can I get some honest opinions out there?  Is this still the case?
As =
> useful as=20
> PocketInformant is, I don't want to install anything that puts my
data =
> at risk.

> Thanks,

> Sam

Sent via Deja.com
http://www.deja.com/

I read the reviews on Handango.com.

The people stated they lost data somehow.  I think they had to hit the main power
switch or something like that.

Same here. PI for several months without one crash. I also can't believe I
spent my money on Agenda Today before I bought PI.

Quote:>I've read quite a few bad reviews on the PocketInformant, with people relaying
>experiences of having to hard reset the iPaq.

I've never had to reset my device due to the use of Pocket Informant.
I used to have Dashboard / Pocket Informant running together,. but
recently decided that was overkill. I'm back to the Agenda Today
Plugin / PocketInformant combo. I think Chris Scott can persuade me to
use Dashboard when the Inbox thing gets a little more evolved. But all
in all, no bad experiences with either of those three programs.

I've been very impressed with PI (I share the high-price views of Agenda
Today), but before I register it I have a question for anyone who's using it
with a Jornada (or similar speed processor). PI seems to run very slowly
when entering tasks or going from one screen to another after making changes
in info. Is this common, or am I missing something? Also, how do the
upgrades work? Do registered users pay for a newer version, or do get free
upgrades for a time? Thanks for an advice!

Tracy

Works great, I was missing the Datebk4 program I used on my Visor with the
linking thing. The linking is so vital, I debated the PPC switch until I
found PI. Does seem to lag a little on my Jornada, But I think that's the
amount of data PI scans and the slow Jornada processor. Still the best
form-factor out there though.

I've read quite a few bad reviews on the PocketInformant, with people
relaying
experiences of having to hard reset the iPaq.

Can I get some honest opinions out there?  Is this still the case?  As
useful as
PocketInformant is, I don't want to install anything that puts my data at
risk.

Thanks,

Sam

Tracy, I'm on a Jornada as well. PI is not the fastest app there is,
but Alex Kac ( the developer ) has promised speed progress in the next
version ( 2.1, to be release within a few weeks from now). If you
think it is too slow right now, you could wait for the new release,
and try it again I think. See
http://www.pocketinformant.com/Products/PI/Future.asp for more info.

AFAIK the upgrade policy is that smaller upgrades like 2.0 -> 2.1 are
free, but that version upgrades must be paid for. From the FAQ:
---quote---
We will not charge for any minor updates, such as a Service Pack.
However new versions like a 2.5 or 3.0, will have a nominal upgrade
charge of 1/2 the original price.
---end of quote----

Sam,
I have been using and Beta testing PI for a long time now and I have
NEVER had to do a hard reset! This is a great program. Yes it is still
evolving but man it's come a long way and I would have No Problem
HIGHLY reccamending it!

Brian

Quote:>I've read quite a few bad reviews on the PocketInformant, with people relaying
>experiences of having to hard reset the iPaq.

>Can I get some honest opinions out there?  Is this still the case?  As useful as
>PocketInformant is, I don't want to install anything that puts my data at risk.

>Thanks,

>Sam

Hi Sam. Was reading the thread and thought I would respond :) I've read the
replies and was happy to read them.

Let me start by saying that it is my personal belief that the majority of
the negative reviews on Handango are false. Let me explain why - note this
can be a long story, but I'm going to try and summarize it.

Back in december, a user emailed me and and said that he was angry that all
the PocketPC developers out there - including me - were beta testing their
software on people's PDAs. He then went on to tell me that developers like
me had no right to release software with ANY bugs. Finally, he said that the
fact that I had released two Service Packs showed how buggy my software was
and that I should be ashamed for releasing buggy software.
So I emailed him back and asked him exactly what problems he was
experiencing.

The response I received back was quite hard to swallow. It basically said
that I was being defensive and that all the reviews said bad things about
PI. So I did a very exhaustive search on Brighthand, PDABuzz, PureCE,
PocketNow, etc... then did a search on Google, DejaNews, etc.. and could not
find the "tons of bad reviews". So I asked him to point me to them so I can
see what the problem was and perhaps get to fix them. He never responded.

Interestingly enough, immediately afterwards, I got 3-4 bad reviews on
Handango. Each of these reviews said the same thing: "Caused my PocketPC to
hard reset", "Bad customer Service", "Rude Customer Service". Well, after
reading that I began to start doing some research. First, every single
review that said Bad or Rude Customer service - not ONE of those people had
ever contacted me or our support. I checked our logs, email, etc... We don't
take phone support (except in certain circumstances). I then checked each
and every name against our customer database and any correspondance I ever
had. Nothing. I then checked each and every name against a DejaNews search.
Nothing. Every since, very similar reviews were posted every couple days -
again from people I could not find a trace of.

I personally believe that this individual - because of all this lack of
evidence - either himself, or with his friends began a campaign to hurt our
credibility. Now I've talked to Handango about this and my stance is this: I
don't want to delete reviews that are potentially true reviews. I don't like
censorship. At the same time, I don't want to allow this person to impugn
our credibility (which it has done to a degree). So I'm stuck, but I'm
working with Handango to try and do the fair thing.

So that's the "short" version. I will say that PI 2.0 does have bugs. All of
them were found after release. In fact, with our 2.1 release, we have a huge
amount of time devoted to beta testing. About twice as long as previously.

--
  The ultimate in Personal and Business Information Management.
  http://www.pocketinformant.com/

I've read quite a few bad reviews on the PocketInformant, with people
relaying
experiences of having to hard reset the iPaq.

Can I get some honest opinions out there?  Is this still the case?  As
useful as
PocketInformant is, I don't want to install anything that puts my data at
risk.

Thanks,

Sam

Sounds good to me. Thanks for the info!

Tracy

To clarify, some architectural changes in 2.1 will PROBABLY fix some of the
slowness problems when going from screen to another. Its hard for me to say
as I've been testing 2.1 as it went from alpha to beta for the last two
months, but I do notice that a lot of delays went away awhile ago when I
made the architectural changes.

As for updates, updates are free for minor upgrades. 2.1 is actually a major
upgrade (should really be called 2.5), but I really wanted to provide it for
free to all 2.0 owners. So I called it a 2.1 release.

When 2.5 or 3.0 come out, that will be a nominal upgrade charge.

--
  The ultimate in Personal and Business Information Management.
  http://www.pocketinformant.com/

Thanks for the info Alex. I think you've noticed that I am awaiting it
eagerly, and thank you for offering this as a free upgrade. Once more
it proofs that Pocket PC developers are a different kind of people.
;-)