Job opening: Internet Software Support Consultant

Job opening: Internet Software Support Consultant

Post by APereir » Tue, 25 Mar 1997 04:00:00



Job title: Internet Software Support Consultant

Location: Colorado Springs, CO

Job type: Full time

Job description:
The Commercial Internet Gateway Support group within the Customer
Support Centers of Digital Equipment Corporation
designs/develops/supports a variety of online electronic services.
Services to be supported include commodity services, online services
(through ECO & Patch distribution, internet call logging), general &
secured file exchange, custom internet services for mission critical
support, etc. Gateway operations require 24x7 coverage. Requires 5-10
years experience in skill areas such as UNIX, OpenVMS, WindowsNT,
TCP/IP, routing, network mgmt, firewalls, web server mgmt, browsers,
HTML, Java, ActiveX.

Job requirements:
Strong customer relations and technical leadership skills. Good written
and verbal communication skills including the ability to write summary
of troubleshooting methods used in solving customer's technical issues.
Strong customer relations and interpersonal relations skills.  Able to
work in a team environment and also work independently when needed.
Technical skills required:  UNIX, OpenVMS, WindowsNT, TCP/IP, routing,
network mgmt, firewalls, web server mgmt, browsers, HTML, Java, ActiveX.

Qualified candidates may please apply to:

 
 
 

1. JOB: Red Hat Software Technical Support Job Opening

            Red Hat Software Technical Support Job Opening
            ----------------------------------------------

Red Hat Software is seeking qualified applicants for an opening in our
world famous technical support department.  If you are self-motivated,
resourceful, and you surprise even yourself with the seemingly
worthless Linux hardware and software arcana you can recite, then we
want to talk to you!

Job Description and Qualifications
----------------------------------

The job functions include supporting customers with installation and
other problems encountered using Red Hat Linux, Red Hat Motif, Red Hat
Applixware, and all our other products.  Support is generally handled
through email and fax, and some support contracts are handled over the
phone.  In addition, you will be responsible for building and
maintaining support documents and systems.

Qualifications:

- Bachelor's degree in a quantitative field, preferably Computer
  Science or a related field
- 2 years Linux system-level experience (Red Hat experience a plus)
- Extensive PC hardware experience
- Superior problem-solving skills
- Excellent verbal and written communication skills
- Ability to work with a team

Desired skills include:

- Working knowledge of LaTeX, HTML, Linuxdoc-sgml
- Serial communication and networking (PPP, SLIP, UUCP)

The position is in RTP, North Carolina, and is open now.

This is a salaried position, with the precise figure to be based on
your qualifications.  Signing bonus: Nerf Ballzooka, a six pack of
root beer, three packs of Oreos, and a t-shirt.  Oh, and a hat too.

Red Hat Software
----------------

The work environment at Red Hat is at the same time relaxed and
high-pressure.  As a small startup company we work like dogs to "lead
the pack" in the Linux market and maintain the highest standards of
product quality and customer satisfaction.

Red Hat Software produces high quality Linux products and services.
Our leading Red Hat Linux OS product is freely available from
ftp.redhat.com and many mirrors.  Our RPM packaging technology is also
freely available at the same sites.

Application
-----------

If you are interested in working at the most exciting Linux company on
the planet, please submit your resume and/or any other relevant
information, with as much detail as possible, ASAP.  Please send all
materials, in confidence, to:

Marc Ewing
Red Hat Software, Inc.
PO Box 4325
Chapel Hill, NC 27515

(919) 361-2711 (fax)

Email and fax are preferred.

Thanks,
Marc

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