Very Computer

I'm having a problem with Apache 1.3.9 which I have been unable to figure out.

When most users go to "http://rpchurch.cc/Ottawa/pageant", it works. Nothing
appears within the error log, and The following two lines appear within the
transfer log:

   198.103.167.14 - - [22/Dec/1999:11:07:30 -0500] "GET /Ottawa/pageant
      HTTP/1.0" 301 238
   198.103.167.14 - - [22/Dec/1999:11:07:30 -0500] "GET /Ottawa/pageant/
      HTTP/1.0" 200 2256

When one particular user (that I'm aware of so far) tries it, however, it does
not work. Whenever he tries, the transfer log contains:

   154.5.70.198 - - [03/Jan/2000:18:48:36 -0500] "GET /Ottawa/pageant"
      HTTP/1.1" 404 276
and the error log contains:
   [Mon Jan  3 18:48:36 2000] [error] [client 154.5.70.198]
      File does not exist: /RPChurch/home/html/Ottawa/pageant"

The path shown in the error log, i.e. "/RPChurch/home/html/Ottawa/pageant",
Does exist. The permissions on all of its directories are 755, and the
permission on the index.html file is 644.

I asked the user to try "http://rpchurch.cc/Ottawa/pageant/" (trailing slash
added), and "http://rpchurch.cc/Ottawa/pageant/index.html" as well. Both of
these failed in the same manner.

I cannot find anything within the httpd.conf file which is client address
specific, and I've insured that every single BrowserMatch directive listed
witin the Apache server documentation is present. The user's agent gets logged
as:

    Mozilla/4.0 (compatible; MSIE 4.0; Windows 95)

Do any of you have any idea regarding why this particular user is having this
particular problem? What else should I check?

Thanks.

--
Dave Mielke           | 856 Grenon Avenue | I believe that the Bible is the
Phone: 1-613-726-0014 | Ottawa, Ontario   | Word of God. Please contact me

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Look very closely at the logfile line that logs a 404.  The user is
requesting the page: http://somehost/Ottawa/pageant"
(with a trailing quotation mark!)  The entire request portion of this
logfile line has an extra quote mark:
  "GET /Ottawa/pageant" HTTP/1.0"

Also, inform the user that msie 4.0 is a really bad browser to use and he
should seriously think about upgrading to a more recent (less buggy)
browser.

- ----------------------------------------------------------------------
 Brent Alexander Oswald           /\      http://www.io.com/~buzzboy

     Webmaster                  /____\        NIC: BO525
       FNORD!                                
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