We have been fighting a tape error problem for several weeks and any
suggestions would be highly appreciated. We run backups for approximately 100
clients, UNIX/NT/Oracle databases and have no problems with the actual backups
themselves. We clone the data daily and send it off site. During the cloning
operation we receive "Connection timeout" errors in our log followed by several
dozen "IO Error" messages. This is reported as a "SCSI_ERR10" in the AIX error
report on the adapter connected to the external tape. We have had IBM run
diagnostics on the server and Storagetek check out their drives and jukebox
several times looking for termination problems etc.
Backup server - IBM H50 AIX 4.3.2-02.
Tape Drives - 6 Quatum DLT7000 with firmware v95
Jukebox - Storagetek 9710.
Enterprise backup software - Legato Networker 5.5.1-001.
The problem does not appear to be isolated to a drive and appears on new and
old media (DLT4 tapes). Has any one had a similar problem?
Regards, George Hughes