remote print queues go down when printer is off-line (out of paper)

remote print queues go down when printer is off-line (out of paper)

Post by Wojtek Kowinsk » Thu, 15 Jul 1999 04:00:00



Hi,
We used to use Banyan (unix) print queues that sent their jobs to
network/remote print servers - EXTENDNET - or PCs running print server
software, so that before going to the printer the jobs were spooled on a
PC or the EXTENDNET device attached to the printer.
Since we've started using the D-LINK and EXTENDNET  print servers with
TCP/IP, our AIX queues have been going down when the printer is off-line
(out of paper), the queue needs to be then manually brought back up by:
qadm -U$qname.
I have tried increasing the ptop value as suggested in previous posting
of a similar kind - to no avail.
Is there a way of setting the queues up so that they either don't go
down (when paper is out) - is setting up a cron script a good idea to
check and bring-up  the queues or - is there a better way that you know
of?
Could anyone shed some light on this please?

The configuration is as follows:
Print Queue: remote queue, local filtering before sending to print
server, type: hplj3, type of print spooler: BSD
Print Server: DLINK-DP101 - using TCPIP, attached directly to the
printer
Printer: LEXMARK OPTRA

Thanks in advance,
Wojtek Kowinski

 
 
 

remote print queues go down when printer is off-line (out of paper)

Post by LAIX Software Consultin » Thu, 15 Jul 1999 04:00:00


See TCPrint from http://www.flash.net/~laixsoft that will not take your
queues down when the printer runs out of paper, jams, etc.  The queue goes
to DEV_WAIT and when the printer is back online, the job resumes.  You can
use scripts or crontab entries to enable down queues, but when a queue goes
DOWN and then you enable it, the jobs restarts from the beginning.  It's
best not to let the queue go down in the first place.

Best regards,
Paul Laymon


> Hi,
> We used to use Banyan (unix) print queues that sent their jobs to
> network/remote print servers - EXTENDNET - or PCs running print server
> software, so that before going to the printer the jobs were spooled on a
> PC or the EXTENDNET device attached to the printer.
> Since we've started using the D-LINK and EXTENDNET  print servers with
> TCP/IP, our AIX queues have been going down when the printer is off-line
> (out of paper), the queue needs to be then manually brought back up by:
> qadm -U$qname.
> I have tried increasing the ptop value as suggested in previous posting
> of a similar kind - to no avail.
> Is there a way of setting the queues up so that they either don't go
> down (when paper is out) - is setting up a cron script a good idea to
> check and bring-up  the queues or - is there a better way that you know
> of?
> Could anyone shed some light on this please?

> The configuration is as follows:
> Print Queue: remote queue, local filtering before sending to print
> server, type: hplj3, type of print spooler: BSD
> Print Server: DLINK-DP101 - using TCPIP, attached directly to the
> printer
> Printer: LEXMARK OPTRA

> Thanks in advance,
> Wojtek Kowinski