Very Computer

I running H50 with SSA internal disk which have configure
to RAID-5. I have encountered one SSA disk faulty and
has been replaced it. However, i still have some problems
on it. One, the system still very slow. Second, it give
me the follwing error message, that are

1) PROBLEM WAS DETECTED ON Sat Oct  2 09:41:38 CDT 1999    
   801014
   The Service Request Number(s)/Probable Cause or Cause(s):
   49500:  : Use the Service Guide for your SSA Adapter or  
             SSA Subsystem.
   100%      SSA-SUBSYSTEM        20-58

2) LABEL:               SSA_ENCL_ERR1
   IDENTIFIER:          BD797922

Date/Time:       Sat Oct  2 09:24:04
Sequence Number: 3342
Machine Id:      000073924C00
Node Id:         cambridge
Class:           H
Type:            PERM
Resource Name:   enclosure0
Resource Class:  container
Resource Type:   ses
Location:        00-00-167E
VPD:            
        Part Number.................9L1850
        Serial Number...............AC14167E
        EC Level....................000000R000
        Manufacturer................IBM053
        ROS Level and ID............0009
        Device Specific.(Z0)........DISPLAY=167E
        Device Specific.(Z1)........BYPASS1_16= 09L5508
        Device Specific.(Z2)........BYPASS4_5= 09L5508
        Device Specific.(Z3)........BYPASS8_9= 09L5508
        Device Specific.(Z4)........BYPASS12_13= 09L5508
        Device Specific.(Z5)........FAN1=09L2794
        Device Specific.(Z6)........FAN2=09L2794
        Device Specific.(Z7)........FAN3=09L2794
        Device Specific.(Z8)........PSU1=09L4299
        Device Specific.(Z9)........PSU2=09L4299
        Device Specific.(ZA)........CTRL= 09L2083
        Device Specific.(ZB)........OPERATOR= 08L7924

Description
SUBSYSTEM FAILURE

Probable Causes
SUBSYSTEM

Failure Causes
SUBSYSTEM

        Recommended Actions
        PERFORM PROBLEM DETERMINATION PROCEDURES

Detail Data
SENSE DATA
0802 6000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000
0000 0000 0000 0000
0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000
0000 0000 0000 0000
0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000
0000 0000 0000 0000
0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000
0000 0000 0000 0000
0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000
0000 0000

------------------------------------------------------------
LABEL:          SSA_ARRAY_ERROR
IDENTIFIER:     B4C00618

Date/Time:       Sat Oct  2 09:23:23
Sequence Number: 3340
Machine Id:      000073924C00
Node Id:         cambridge
Class:           H
Type:            PERM
Resource Name:   ssa0
Resource Class:  adapter
Resource Type:   ssa
Location:        20-58
VPD:            
        Part Number.................025L5814
        FRU Number..................025L5814
        Serial Number...............C8419321
        EC Level....................0000F23655
        Manufacturer................IBM053
        ROS Level and ID............6301        
        Loadable Microcode Level....04
        Device Driver Level.........00
        Displayable Message.........SSA-ADAPTER
        Device Specific.(Z0)........DRAM=032
        Device Specific.(Z1)........CACHE=0
        Device Specific.(Z2)........00000020354db1a0

Description
RESOURCE UNAVAILABLE

Probable Causes
DASD DEVICE

Failure Causes
DISK DRIVE

        Recommended Actions
        PERFORM PROBLEM DETERMINATION PROCEDURES

Detail Data
SENSE DATA
0495 0000 3733 3932 3336 3944 3141 4638 3443 4B00 0000 0000
0000 0000 0000 0000
0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000
0000 0000 0000 0000
0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000
0000 0000 0000 0000
0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000
0000 0000 0000 0000

------------------------------------------------------------
LABEL:          REBOOT_ID
IDENTIFIER:     2BFA76F6

Date/Time:       Sat Oct  2 09:20:47
Sequence Number: 3339
Machine Id:      000073924C00
Node Id:         cambridge
Class:           S
Type:            TEMP
Resource Name:   SYSPROC

Description
SYSTEM SHUTDOWN BY USER

Probable Causes
SYSTEM SHUTDOWN

Detail Data
USER ID
           0
0=SOFT IPL 1=HALT 2=TIME REBOOT
           0
TIME TO REBOOT (FOR TIMED REBOOT ONLY)
           0

------------------------------------------------------------
LABEL:          ERRLOG_ON
IDENTIFIER:     9DBCFDEE

Date/Time:       Sat Oct  2 09:24:01
Sequence Number: 3338
Machine Id:      000073924C00
Node Id:         cambridge
Class:           O
Type:            TEMP
Resource Name:   errdemon

Description
ERROR LOGGING TURNED ON

Probable Causes
ERRDEMON STARTED AUTOMATICALLY

User Causes
/USR/LIB/ERRDEMON COMMAND

        Recommended Actions
        NONE

------------------------------------------------------------
LABEL:          ERRLOG_OFF
IDENTIFIER:     192AC071

Date/Time:       Sat Oct  2 09:18:25
Sequence Number: 3337
Machine Id:      000073924C00
Node Id:         cambridge
Class:           O
Type:            TEMP
Resource Name:   errdemon

Description
ERROR LOGGING TURNED OFF

Probable Causes
ERRSTOP COMMAND

User Causes
ERRSTOP COMMAND

        Recommended Actions
        RUN ERRDEAD COMMAND
        TURN ERROR LOGGING ON

------------------------------------------------------------
LABEL:          SSA_ENCL_ERR1
IDENTIFIER:     BD797922

Date/Time:       Sat Oct  2 09:17:41
Sequence Number: 3336
Machine Id:      000073924C00
Node Id:         cambridge
Class:           H
Type:            PERM
Resource Name:   enclosure0
Resource Class:  container
Resource Type:   ses
Location:        00-00-167E
VPD:            
        Part Number.................9L1850
        Serial Number...............AC14167E
        EC Level....................000000R000
        Manufacturer................IBM053
        ROS Level and ID............0009
        Device Specific.(Z0)........DISPLAY=167E
        Device Specific.(Z1)........BYPASS1_16= 09L5508
        Device Specific.(Z2)........BYPASS4_5= 09L5508
        Device Specific.(Z3)........BYPASS8_9= 09L5508
        Device Specific.(Z4)........BYPASS12_13= 09L5508
        Device Specific.(Z5)........FAN1=09L2794
        Device Specific.(Z6)........FAN2=09L2794
        Device Specific.(Z7)........FAN3=09L2794
        Device Specific.(Z8)........PSU1=09L4299
        Device Specific.(Z9)........PSU2=09L4299
        Device Specific.(ZA)........CTRL= 09L2083
        Device Specific.(ZB)........OPERATOR= 08L7924

Description
SUBSYSTEM FAILURE

Probable Causes
SUBSYSTEM

Failure Causes
SUBSYSTEM

        Recommended Actions
        PERFORM PROBLEM DETERMINATION PROCEDURES

Detail Data
SENSE DATA
0802 6000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000
0000 0000 0000 0000
0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000
0000 0000 0000 0000
0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000
0000 0000 0000 0000
0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000
0000 0000 0000 0000
0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000
0000 0000

How should i do on the following error message? Hopefully
someone can give me some hints. I really need your help.
Thanks for any reply.

Best Regards,
Yeong
yeon...@azuretech.com.my

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: I running H50 with SSA internal disk which have configure
: to RAID-5. I have encountered one SSA disk faulty and
: has been replaced it. However, i still have some problems
: on it. One, the system still very slow. Second, it give
: me the follwing error message, that are

: 1) PROBLEM WAS DETECTED ON Sat Oct  2 09:41:38 CDT 1999    
:    801014
:    The Service Request Number(s)/Probable Cause or Cause(s):
:    49500:  : Use the Service Guide for your SSA Adapter or  
:              SSA Subsystem.
:    100%      SSA-SUBSYSTEM        20-58

I'm not dialled into work, so I don't have the SSA SRN reference
but I believe that 49500 means that no spare is available for
an array configured for spares.

Do something like this:

# ssaraid -Il ssa<n> | grep -p spare

where n is the number of the SSA adapter.
If the above command returns only the stanza
for the array disk (hdisk<n>) and the value
on the 'spare' line is 'true', then one of
your disks went belly-up and the array was
rebuild using the hot spare.

As for the enclosure error, I can't say.
Does a short errpt (just and 'errpt') say
something like 'LOSS OF REDUNDANT POWER'?
The enclosure error may be trivial, may not
be.

Regards,

Nicholas

Quote:

>1) PROBLEM WAS DETECTED ON Sat Oct  2 09:41:38 CDT 1999
>   801014
>   The Service Request Number(s)/Probable Cause or Cause(s):
>   49500:  : Use the Service Guide for your SSA Adapter or
>             SSA Subsystem.
>   100%      SSA-SUBSYSTEM        20-58

 This means that you told your system there is a spare disk but
you have none installed for that purpose.

It's pretty clear described in the manuals !!

Greetings, Richard