Very Computer

by **Alberto Garcia Baladi** » Mon, 29 May 2006 03:57:45

Hello. This scanner (Hewlett-Packard Scanjet 5300c) is fully supported by
SANE and was working perfectly with SuSE 10.0. Now, with 10.1, it does not
work at all. sane-find-scanner and lsusb detect it, but not Avision driver
from SANE. The output of dmesg indicates an error in configuration at he
kernel level. I am very upset with this problem: After years of
workarounds starting with SUSE 8.2, YaST was able to install the scanner
smoothly in 9.3 and 10.0. Now I am at the beginning again. I posted this in
Novell and other SUSE forums, but nobody replied:

?lsusb
Bus 005 Device 004: ID 0409:0058 NEC Corp. HighSpeed Hub
Bus 005 Device 001: ID 0000:0000
Bus 003 Device 002: ID 03f0:0701 Hewlett-Packard ScanJet 5300c/5370c
Bus 003 Device 001: ID 0000:0000
Bus 002 Device 003: ID 03f0:6004 Hewlett-Packard DeskJet 5550
Bus 002 Device 001: ID 0000:0000
Bus 004 Device 001: ID 0000:0000
Bus 001 Device 001: ID 0000:0000
-----------------------------------------------------------------------------------------
sane-find-scanner

found USB scanner (vendor=0x03f0, product=0x0701) at libusb:003:002
? # Your USB scanner was (probably) detected. It may or may not be supported
by
? # SANE. Try scanimage -L and read the backend's manpage.
------------------------------------------------------------------------------------------
?scanimage -L

No scanners were identified. If you were expecting something different,
check that the scanner is plugged in, turned on and detected by the
sane-find-scanner tool (if appropriate). Please read the documentation
which came with this software (README, FAQ, manpages).
-------------------------------------------------------------------------------------------
dmesg

usb 3-1: new device found, idVendor=03f0, idProduct=0701
usb 3-1: new device strings: Mfr=1, Product=2, SerialNumber=3
usb 3-1: Product: Hewlett Packard ScanJet 5300C/5370C
usb 3-1: Manufacturer: Hewlett Packard
usb 3-1: configuration #1 chosen from 1 choice
usb 3-1: can't set config #1, error -71

Thank you in advance.

--
Alberto Garcia Baladia SUSE 10.1 i386 KDE 3.5.2 Kernel
2.6.16.13-4-smp

by **Rosco** » Tue, 30 May 2006 06:23:40

> Hello. This scanner (Hewlett-Packard Scanjet 5300c) is fully supported by
> SANE and was working perfectly with SuSE 10.0. Now, with 10.1, it does not
> work at all. sane-find-scanner and lsusb detect it, but not Avision driver
> from SANE. The output of dmesg indicates an error in configuration at he
> kernel level. I am very upset with this problem: After years of
> workarounds starting with SUSE 8.2, YaST was able to install the scanner
> smoothly in 9.3 and 10.0. Now I am at the beginning again. I posted this in
> Novell and other SUSE forums, but nobody replied:

> lsusb
> Bus 005 Device 004: ID 0409:0058 NEC Corp. HighSpeed Hub
> Bus 005 Device 001: ID 0000:0000
> Bus 003 Device 002: ID 03f0:0701 Hewlett-Packard ScanJet 5300c/5370c
> Bus 003 Device 001: ID 0000:0000
> Bus 002 Device 003: ID 03f0:6004 Hewlett-Packard DeskJet 5550
> Bus 002 Device 001: ID 0000:0000
> Bus 004 Device 001: ID 0000:0000
> Bus 001 Device 001: ID 0000:0000
> -----------------------------------------------------------------------------------------
> sane-find-scanner

> found USB scanner (vendor=0x03f0, product=0x0701) at libusb:003:002
> # Your USB scanner was (probably) detected. It may or may not be supported
> by
> # SANE. Try scanimage -L and read the backend's manpage.
> ------------------------------------------------------------------------------------------
> scanimage -L

> No scanners were identified. If you were expecting something different,
> check that the scanner is plugged in, turned on and detected by the
> sane-find-scanner tool (if appropriate). Please read the documentation
> which came with this software (README, FAQ, manpages).
> -------------------------------------------------------------------------------------------
> dmesg

> usb 3-1: new device found, idVendor=03f0, idProduct=0701
> usb 3-1: new device strings: Mfr=1, Product=2, SerialNumber=3
> usb 3-1: Product: Hewlett Packard ScanJet 5300C/5370C
> usb 3-1: Manufacturer: Hewlett Packard
> usb 3-1: configuration #1 chosen from 1 choice
> usb 3-1: can't set config #1, error -71

> Thank you in advance.

I gave up trying to get SANE to work with that model,
I run Vuescan, it works great.
http://www/hamrick.com

by **Alberto Garcia Baladi** » Thu, 01 Jun 2006 02:26:35

> I gave up trying to get SANE to work with that model,
> I run Vuescan, it works great.
> http://www/hamrick.com

Vuescan does not detect the scanner, the same as SANE; I continue thinking
that the problem is at the kernel level, perhaps in ehci_hcd module.

--
Alberto Garcia Baladia SUSE 10.1 i386 KDE 3.5.2 Kernel
2.6.16.13-4-smp

Very Computer

HP Scanjet 5300C and SUSE 10.1

HP Scanjet 5300C and SUSE 10.1

HP Scanjet 5300C and SUSE 10.1

HP Scanjet 5300C and SUSE 10.1