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> 1) Has anybody who's gotten this to work have any tips for me?
> 2) Is it likely that a firmware update will fix this? I'm thinking of
> upgrading with the X2 firmware in a week or two, and if this will
> get voice working it'll be another reason to do the upgrade.
> Thanks for any advice.
1) DO NOT DO THE UPGRADE!
I can't help you on your voice and fax problem, but I can tell you
about my experiences with the USR. I will assume the modem you
currently have is the same model of internal USR voice 33.6 I used
I started out with an internal USR voice 33.6. It has done a complete
lockup with the modem off hook (not hung up). It will just sit there
and with the modem off hook I can't dial out etc and it is completely
locked up requiring a power cycle (reset doesn't do it). If you want
to see what I'm talking about atm1l3s11=0dt314 (receiver on, loud,
s11=0 (important), dial and tone number). The first tone it produces
is stuck and if the modem's internal you just turn it off and back on.
USR has never adminted to a bug or anything in all my conversations.
Anyway, I got a USR 56k external later. Wierd problems, I finally
traced it down to, when in data and connected, do a full upload.
After a while the modem will hangup and do a complete reset. I know
because atin (n=1 to 11 or so), reports last connection, status of
registers, I can change them and they will be changed back. If I disable
V.42 operation it works fine (with the speed penality). USR was no
help, they said to flash it with the newest eprom, (remember
external 56K X2 already). Ok, so I got out a old 386 from the ba*t,
hooked it up and installed windows. Me being curios I hooked a null
modem cable from it to my linux computer and the modem to the linux
computer, used terminal to login, compiled dip to record everything
that was sent back and forth, I had to connect some wires to make
the USR software "think" carrier detect was there.
To make a long story short, the 386 had 8250 uarts, the USR update
wizard was trying to do 57600 over them, and while doing whatever
it did to prepare the info for the modem on the upload (flash process)
couldn't keep up and trashed the eprom. The modem was unusable and
the update wizard needed to identify it to do a upgrade, USR solution
was to sent it in, my soltion was to get a faster computer, program
dip to "look" for the identification strings, since I had everything
loged from before I just returned that info, untill it got
to the point of actually doing the upgrade and then it talked to the
modem. (remember I had a linux computer inbetween the modem and
the windows computer doing to update). The flash was successfull,
(the update wizard didn't think so, but I saw the modem say it
checked out, (everything was logged)).
56k external brought up to date and has the same problem. I
should have know better, but I used the USR upgrade program
for a 56K voice internal for my 33.6 that worked mostly fine.
Result? The first two modems report 32K instead of 64K (ati7)
that it should have like the rest of my modems and USR said that also.
Instead of doing a reset/hangup on uploads it would
freeze. Tell it to drop the carrier and dial again and it
would do the same. That modem got sent in for repaire. I got
another one of the same model (plug and play so it had a different
id, and it would hangup/reset on uploads. That one got sent back in
and I got it back durrint the UPS strike. I finally got it in a couple
days back and what do you think it did? If you have been following
along and think it is going to have problems on continuous uploading,
that wasn't the case. The current state of the modem is, run dip,
setup the port, type a command to the modem, sometimes after much
delay it will return the command I typed. Once or twice it also
returned an OK, but that is vary rare. When I do get it to dial out,
it never returns any text, but outgoing text shows up on the other end
after a few seconds delay. Also if it matters the modem had two bent
I guess when I send an e-mail to USR I need to tell them to have
a techinician call me, as they closed their voice tech support
saying to use electronic support instead. If anyone else is having
similar problems it would be nice to hear from you.
cc any replies to me.
| David Fries |
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