by I registered for redhat's online support thing a few days ago, and sent
them a question I had about my Linux OS. A few days later, I got a
response from a guy who said he'd send it to a level 2 tech, and that
they've been having technical difficulties so responses might take
longer than usual. But this stuff should only last a few hours (system
downtime) or a day at the most right? I still don't have a reply from
them, after more than a week of waiting. Does anyone else have this
problem? Should I send them another ticket, in case the first one got
messed up somehow?
Regards,
Milan