I've been having problems installing Red Hat, so I
sent off the following to Red Hat support:
I don't want a CD or printed manual, but I do
want to support Red Hat and I do want to know
how to install 5.2 with an IBM Home & Away
adapter listed in
Is there a way that I can just pay for support
and get the answer immediately?
The response was
There are several support packages available. Please see the complete
listing/descriptions at www.redhat.com/prodcat.phtml/Support+Products.
Take a look at those support packages. They range
from $995 to $60,000. Yeah, that's *exactly* what
I was wanting. Thanks a lot, Red Hat. (I suspect
that even if I paid the $995, they'd refuse to
give me support until snail mail delivers the
So...I tried ordering the Red Hat Linux/Intel
package from Red Hat. I told the person that I
didn't really want the package, I just wanted the
registration number. No dice. I'd have to wait
to receive the box.
A lot of people talk about making money by providing
Linux support. It sure would be nice if someone
would follow through with a reasonable system for an
individual like me. I'd gladly pay >$30 (but <$995)
right now just for someone to help me get through
the RH installation for my notebook computer.