IS anyone reading users' complaints?

IS anyone reading users' complaints?

Post by Sven Gol » Tue, 18 Oct 1994 06:23:24





: ....

: Fine.  Are you developing the kernel?
That was not his allegation.

: If I were developing the kernel I'd get EXTREMELY PISSED OFF when
: people post *like this to newsgroups.  It's FREE, remember.  If
Why should you ? You would get pissed off if people report bugs ?
Then you are in the wrong newsgroup. And the developers need
bug reports - therefore the 1.1 series is publicy available for
finding bugs.
: you want guaranteed support, go and buy it from someone.
This is no matter of support ! This is helping the development.

--
*******************************************************************************
*     # THE MOST IMPORTANT FINANCIAL QUESTION IS:  Where is the money ? #     *
*******************************************************************************

 
 
 

IS anyone reading users' complaints?

Post by David Dyer-Benn » Tue, 18 Oct 1994 23:11:11





>>                                         If I were deve-
>>loping the kernel, I'd probably make sure I went through
>>all 200+ daily problem reports and figure out if there's
>>a real problem behind each and every one of them....
>Fine.  Are you developing the kernel?
>If I were developing the kernel I'd get EXTREMELY PISSED OFF when
>people post *like this to newsgroups.  It's FREE, remember.  If
>you want guaranteed support, go and buy it from someone.

(This started in c.o.l.development, D.R. Barlow redirected follups to
misc, which seems right and I'm letting it stand).

Based on the rate at which I go through problems on the software I'm
maintaining at work, I *entirely* agree with Mr. Barlow.  It is
absolutely and unambiguously *not possible* for one person to go
through 200+ daily problem reports and figure out if there's a real
problem behind each and every one of them.  Or, maybe my 25 years (as
of yesterday) in this business have rotted my brain and the young kids
of today can do it?  Naaah.
--
David Dyer-Bennet, proprietor, The Terraboard             Minneapolis, MN

Web URL: http://www.veryComputer.com/~ddb (SF, photo)

 
 
 

IS anyone reading users' complaints?

Post by Grant Edwar » Thu, 20 Oct 1994 03:50:15





: >loping the kernel, I'd probably make sure I went through
: >all 200+ daily problem reports and figure out if there's
: >a real problem behind each and every one of them....

: Fine.  Are you developing the kernel?

: If I were developing the kernel I'd get EXTREMELY PISSED OFF when
: people post *like this to newsgroups.

Really.  The guy is WAY out of line.  Even if you wanted to spend 12
hours a day going through stuff like that it would be hard to evaluate
more than one or two reports per day.

: It's FREE, remember.  If you want guaranteed support, go and buy it
: from someone.

Quite.

--
Grant Edwards                                 |Yow!  What PROGRAM are they
Rosemount Inc.                                |watching?
                                              |

 
 
 

IS anyone reading users' complaints?

Post by Mr D R Barl » Tue, 18 Oct 1994 02:04:23




Quote:>                                         If I were deve-
>loping the kernel, I'd probably make sure I went through
>all 200+ daily problem reports and figure out if there's
>a real problem behind each and every one of them....

Fine.  Are you developing the kernel?

If I were developing the kernel I'd get EXTREMELY PISSED OFF when
people post *like this to newsgroups.  It's FREE, remember.  If
you want guaranteed support, go and buy it from someone.

Followups to .misc in the absence of an advocacy group

Daniel

 
 
 

IS anyone reading users' complaints?

Post by Thomas Kag » Tue, 18 Oct 1994 19:58:17



Quote:>>                                         If I were deve-
>>loping the kernel, I'd probably make sure I went through
>>all 200+ daily problem reports and figure out if there's
>>a real problem behind each and every one of them....
>Fine.  Are you developing the kernel?
>If I were developing the kernel I'd get EXTREMELY PISSED OFF when
>people post *like this to newsgroups.  It's FREE, remember.  If
>you want guaranteed support, go and buy it from someone.

Amen to this!  I'm happy to have this wonderful OS to play with, regardless of any
bugs!  *ing about free software, without helping to fix it, is like getting a
free meal and complaining about the service!  (Tho, a bug that trashed a filesystem
without warning might justify a snarl or two :-)

People with the expertise and willingness to be free software developers are heroes,
IMHO, and deserve praise and support.  Linux would be just a Minix-like toy without
their amazing collective efforts.


 
 
 

IS anyone reading users' complaints?

Post by David F » Wed, 19 Oct 1994 00:35:12


] : If I were developing the kernel I'd get EXTREMELY PISSED OFF when
] : people post *like this to newsgroups.  It's FREE, remember.  If

] Why should you ? You would get pissed off if people report bugs ?
] Then you are in the wrong newsgroup. And the developers need
] bug reports - therefore the 1.1 series is publicy available for
] finding bugs.

No, he meant he gets pissed off at people posting complaints
alleging inadequate developer support for their *free*
software.  As do I.
--
David Fox                                               xoF divaD
NYU Media Research Lab                     baL hcraeseR aideM UYN

 
 
 

IS anyone reading users' complaints?

Post by Eric Youngda » Wed, 19 Oct 1994 14:02:07







>>>                                         If I were deve-
>>>loping the kernel, I'd probably make sure I went through
>>>all 200+ daily problem reports and figure out if there's
>>>a real problem behind each and every one of them....

>>Fine.  Are you developing the kernel?

>>If I were developing the kernel I'd get EXTREMELY PISSED OFF when
>>people post *like this to newsgroups.  It's FREE, remember.  If
>>you want guaranteed support, go and buy it from someone.

>(This started in c.o.l.development, D.R. Barlow redirected follups to
>misc, which seems right and I'm letting it stand).

>Based on the rate at which I go through problems on the software I'm
>maintaining at work, I *entirely* agree with Mr. Barlow.  It is
>absolutely and unambiguously *not possible* for one person to go
>through 200+ daily problem reports and figure out if there's a real
>problem behind each and every one of them.  Or, maybe my 25 years (as
>of yesterday) in this business have rotted my brain and the young kids
>of today can do it?  Naaah.

        The way it works for me is that if there is a problem in some area that
I am familiar with, I might take a look.  Sometimes from the problem report, I
can tell exactly where the problem is.  If the problem is not obvious, I might
save a copy and maybe look at it later.  Most of the problems are things
outside of my areas of interest, so I ignore the reports.

        My theory is that we might not catch the problem the first time it is
reported, but eventually problems do get noticed and fixed by the developers.

-Eric

 
 
 

1. I've read/am reading the faq's - but what is a Segmentation fault?

I am reading the faq's as fast as I can, but I would really appreciate a
pointer to information about Segmentation faults.  Every time I try to run
Pico (among others) the system responds with "Segmentation fault".  What
does it mean?  How can i fix it?  Is it in a FAQ?  Which one?

THANKS!!!
Dana
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