Very Computer

Hi,

Well.... I searched the postings in this group, and could not find any
solutions. But one thing I did learn is that, its just me, who finds the
Solstice backup documentation confusing and inadequate.

Here is my problem. Last weekend, the Solstice index got filled, and the
backups stopped. Now I have removed the unwanted indices (using "remove
oldest cycle" in indexes menum) and reclaimed space. But the backups do
not start.

So I stopped and started the nsr deamon and again nothing happens.

What could have gone wrong? Do I have to attend the Sun's Solstice
tutorials to get the backups up and running? Does a backup software and
documentation have to be so complicated that I ( and some other people
too) need to go back to the classroom.

Any help will greatly appreciated.

Thanks in advance.

ishaq

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Hi

Some things you can try...

Click on the "group control" button on the speed bar and see if you
can run a scheduled backup immediately by clicking on start. If you can
then you might have something wrong with the schedules.

Also it might sound silly, but worth checking are the tapes themselves
to see if they are not write protected. Its obvious but the number of
times this has happend!

Finally, check to see you have enough disk space. Even though you've
reduced the size of the indices it might not be enough.

Hope it helps.

Jon

Quote:> Hi,

> Well.... I searched the postings in this group, and could not find any
> solutions. But one thing I did learn is that, its just me, who finds
the
> Solstice backup documentation confusing and inadequate.

> Here is my problem. Last weekend, the Solstice index got filled, and
the
> backups stopped. Now I have removed the unwanted indices (using
"remove
> oldest cycle" in indexes menum) and reclaimed space. But the backups
do
> not start.

> So I stopped and started the nsr deamon and again nothing happens.

> What could have gone wrong? Do I have to attend the Sun's Solstice
> tutorials to get the backups up and running? Does a backup software
and
> documentation have to be so complicated that I ( and some other people
> too) need to go back to the classroom.

> Any help will greatly appreciated.

> Thanks in advance.

> ishaq

> --== Sent via Deja.com http://www.deja.com/ ==--
> ---Share what you know. Learn what you don't.---

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Hi,

Another discovery, while searching "Deja.com", I discover that any
discussion about Solstice, rarely gets any reply. Anyways....

Jon, thanks for you check list. Here is my feedback.

1. I go to "group contol" and try to start backup "now" and it does not
do anything, nor does it complain. i checked the client setup, its
pointing to default group, and every thing seems to be honky-dory.

2. The tape is labelled and mounted, solstice does not report it as
read-only. So I guess the write protect tabs are where they are supposed
to be.

3. There is enough space on the disk.

Thanks for you earlier help. Any further help will be greatly
appreciated.

ishaq

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Hi

This is a very strange problem. It seems that the package is not seeing
the device attached to your system.

Give this a try:

1. Check media/devices to see that the devices it is referencing
actually exists on your system. Create a new device if necessary.
2. Create a new schedule and test that with the "start" backup button.
If this works then your old schedule can be deleted.

If all else fails you may have to reinstall the software. But this
should be done after all other avenues are explored.

Hope it helps.

Kind regards,

Jon

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I recommend that you purchase BRU, which stands for Backup Recover Utility.
It's very small and does the job, very well. I have used many packages over
the years, and BRU is easy and reliable.
.\\itch

What are the logs saying?  Clicking on Start in Group Control just causes
it to start a "savegrp" command, so most likely the savegrp is exiting
without doing anything. If the logs (/nsr/logs/*) dont say anything, try
running a savegrp from the command-line and see what it returns. You can
also turn on a higher level of debugging from the command-line if you want.
(check the savegrp manual for the right options)

Quote:> 3. There is enough space on the disk.

What's enough disk space? If you've got index problems you'll probably
need more free space than the size of your largest index.
It's probably worth forceing a check of your indexes using nsrck (nsrck -F
from memory). This can take many, many hours depending on the number of
clients you have, but will report any errors to the screen.

We find that Solstice Backup does occasionally have problems, but checking
the logs for errors and/or doing an index check normally fixes them.

  Scott.

that's not what we're seeing.  nsrck -F has been run three times,
always without incident, yet the indexes look to be hosed quite
badly.  we've been fighting this for three weeks.  got anything
else i can use to check for problems?

nsrck -F (done three times)
nsrck -m (done once)

ah, also, give me a hint, like you did above, on how much
time the check will take.  hours vs. minutes vs. seconds is
close enough.  sun's been coming and going, and my boss doesn't
want me to interfere with their stuff.  but if i know sun won't
return for an hour, i can hope to finish the short stuff, and
let the long stuff wait till the coast is clear.  i'm a newbie
rapidly becoming veteran--the guy who usually handles this is
off at class--legato networker (aka solstice backup) class,
ha-ha (joke's on me).

thanks for whatever you can offer.  even if it's nothing, at
least i'll feel better about not missing something obvious.

j.
--

Head of Sun Support, Sr. Operating Systems Specialist
Applied Research Labs, Computer Science Div.
University of Texas at Austin