>> Jon, thanks for you check list. Here is my feedback.
>> 1. I go to "group contol" and try to start backup "now" and it does not
>> do anything, nor does it complain. i checked the client setup, its
>> pointing to default group, and every thing seems to be honky-dory.
>What are the logs saying? Clicking on Start in Group Control just causes
>it to start a "savegrp" command, so most likely the savegrp is exiting
>without doing anything. If the logs (/nsr/logs/*) dont say anything, try
>running a savegrp from the command-line and see what it returns. You can
>also turn on a higher level of debugging from the command-line if you want.
>(check the savegrp manual for the right options)
>> 3. There is enough space on the disk.
>What's enough disk space? If you've got index problems you'll probably
>need more free space than the size of your largest index.
>It's probably worth forceing a check of your indexes using nsrck (nsrck -F
>from memory). This can take many, many hours depending on the number of
>clients you have, but will report any errors to the screen.
>We find that Solstice Backup does occasionally have problems, but checking
>the logs for errors and/or doing an index check normally fixes them.
that's not what we're seeing. nsrck -F has been run three times,
always without incident, yet the indexes look to be hosed quite
badly. we've been fighting this for three weeks. got anything
else i can use to check for problems?
nsrck -F (done three times)
nsrck -m (done once)
ah, also, give me a hint, like you did above, on how much
time the check will take. hours vs. minutes vs. seconds is
close enough. sun's been coming and going, and my boss doesn't
want me to interfere with their stuff. but if i know sun won't
return for an hour, i can hope to finish the short stuff, and
let the long stuff wait till the coast is clear. i'm a newbie
rapidly becoming veteran--the guy who usually handles this is
off at class--legato networker (aka solstice backup) class,
ha-ha (joke's on me).
thanks for whatever you can offer. even if it's nothing, at
least i'll feel better about not missing something obvious.
Head of Sun Support, Sr. Operating Systems Specialist
Applied Research Labs, Computer Science Div.
University of Texas at Austin