Very Computer

we have a color printer on an Ultra2, as of Oct1,2002 all color print jobs set
from Solaris machines to this printer come out in Black & White. However if we
print to it from A Windoze machine to it, we again get a proper color print !

any body have any ideas what is going on ? It worked before Oct 1 !!!

[spruce]{84}[tmp]: uname -a
SunOS spruce 5.7 Generic_106541-16 sun4u sparc SUNW,Ultra-4

Patches installed are included in attachment !

Patch: 107430-01 Obsoletes:  Requires:  Incompatibles:  Packages: SUNWwsr
Patch: 107063-01 Obsoletes:  Requires:  Incompatibles:  Packages: SUNWtleux
Patch: 107437-02 Obsoletes:  Requires:  Incompatibles:  Packages: SUNWtiu8x,
SUNWtiu8
Patch: 107316-01 Obsoletes:  Requires:  Incompatibles:  Packages: SUNWploc, SUNWplcx
Patch: 106541-04 Obsoletes: 106976-01, 107029-01, 107030-01, 107334-01 Requires:
  Incompatibles:  Packages: SUNWkvmx, SUNWkvm, SUNWcsu, SUNWcsr, SUNWcslx,
SUNWcsl, SUNWcarx, SUNWcar, SUNWesu, SUNWarc, SUNWarcx, SUNWatfsr, SUNWcpr,
SUNWcprx, SUNWcsxu, SUNWdpl, SUNWdplx, SUNWesxu, SUNWhea, SUNWtoo, SUNWpcmci,
SUNWtnfc, SUNWtnfcx, SUNWtoox, SUNWvolr
Patch: 106541-14 Obsoletes: 106832-03, 106976-01, 107029-01, 107030-01,
107334-01, 107031-01, 107117-05, 107899-01, 108752-01, 107147-08, 109104-04
Requires: 107544-02 Incompatibles:  Packages: SUNWkvmx, SUNWkvm, SUNWcsu,
SUNWcsr, SUNWcslx, SUNWcsl, SUNWcarx, SUNWcar, SUNWesu, SUNWarc, SUNWarcx,
SUNWatfsr, SUNWscpu, SUNWcpr, SUNWcprx, SUNWcsxu, SUNWdpl, SUNWdplx, SUNWesxu,
SUNWhea, SUNWipc, SUNWtoo, SUNWnisu, SUNWpcmci, SUNWpcmcu, SUNWpcmcx, SUNWtnfc,
SUNWtnfcx, SUNWtoox, SUNWvolu, SUNWvolr, SUNWypu
Patch: 106541-16 Obsoletes: 106832-03, 106976-01, 107029-01, 107030-01,
107334-01, 107031-01, 107117-05, 107899-01, 108752-01, 107147-08, 109104-04,
109649-02 Requires: 107544-02 Incompatibles:  Packages: SUNWkvmx, SUNWkvm,
SUNWcsu, SUNWcsr, SUNWcslx, SUNWcsl, SUNWcarx, SUNWcar, SUNWesu, SUNWarc,
SUNWarcx, SUNWatfsr, SUNWscpu, SUNWcpr, SUNWcprx, SUNWcsxu, SUNWdpl, SUNWdplx,
SUNWesxu, SUNWhea, SUNWipc, SUNWtoo, SUNWnisu, SUNWpcmci, SUNWpcmcu, SUNWpcmcx,
SUNWtnfc, SUNWtnfcx, SUNWtoox, SUNWvolu, SUNWvolr, SUNWypu
Patch: 107453-01 Obsoletes:  Requires:  Incompatibles:  Packages: SUNWkvm, SUNWcar
Patch: 107003-03 Obsoletes:  Requires:  Incompatibles:  Packages: SUNWi8rf
Patch: 107443-03 Obsoletes:  Requires:  Incompatibles:  Packages: SUNWcsu
Patch: 106793-02 Obsoletes:  Requires:  Incompatibles:  Packages: SUNWcsu, SUNWhea
Patch: 106940-01 Obsoletes:  Requires:  Incompatibles:  Packages: SUNWcsu
Patch: 106950-03 Obsoletes:  Requires:  Incompatibles:  Packages: SUNWcsu,
SUNWbtool, SUNWcsxu, SUNWtoo, SUNWtoox
Patch: 106985-01 Obsoletes:  Requires:  Incompatibles:  Packages: SUNWcsu, SUNWcsr
Patch: 106987-02 Obsoletes:  Requires:  Incompatibles:  Packages: SUNWcsu, SUNWsutl
Patch: 107018-01 Obsoletes:  Requires: 106938-01 Incompatibles:  Packages: SUNWcsu
Patch: 107117-03 Obsoletes: 106832-03 Requires:  Incompatibles:  Packages:
SUNWcsu, SUNWcsr, SUNWcslx, SUNWcsl, SUNWcarx, SUNWarc, SUNWhea
Patch: 107285-01 Obsoletes:  Requires:  Incompatibles:  Packages: SUNWcsu,
SUNWcslx, SUNWcsl, SUNWnisu
Patch: 107401-01 Obsoletes:  Requires:  Incompatibles:  Packages: SUNWcsu
Patch: 107403-01 Obsoletes:  Requires:  Incompatibles:  Packages: SUNWcsu, SUNWcsxu
Patch: 107441-01 Obsoletes:  Requires:  Incompatibles:  Packages: SUNWcsu
Patch: 107448-01 Obsoletes:  Requires:  Incompatibles:  Packages: SUNWcsu
Patch: 107451-01 Obsoletes:  Requires: 107117-03 Incompatibles:  Packages: SUNWcsu
Patch: 107454-01 Obsoletes:  Requires:  Incompatibles:  Packages: SUNWcsu
Patch: 107458-01 Obsoletes:  Requires:  Incompatibles:  Packages: SUNWcsu,
SUNWcsr, SUNWcarx, SUNWssad
Patch: 106793-05 Obsoletes:  Requires:  Incompatibles:  Packages: SUNWcsu, SUNWhea
Patch: 107544-03 Obsoletes:  Requires:  Incompatibles:  Packages: SUNWcsu, SUNWcsr
Patch: 107451-05 Obsoletes:  Requires: 107117-03 Incompatibles:  Packages: SUNWcsu
Patch: 107454-05 Obsoletes:  Requires:  Incompatibles:  Packages: SUNWcsu
Patch: 107792-02 Obsoletes:  Requires:  Incompatibles:  Packages: SUNWcsu
Patch: 108301-02 Obsoletes:  Requires:  Incompatibles:  Packages: SUNWcsu, SUNWhea
Patch: 108482-02 Obsoletes:  Requires:  Incompatibles:  Packages: SUNWcsu
Patch: 106950-13 Obsoletes:  Requires:  Incompatibles:  Packages: SUNWcsu,
SUNWcsr, SUNWcslx, SUNWcsl, SUNWarc, SUNWbtool, SUNWbtoox, SUNWcsxu, SUNWhea,
SUNWtoo, SUNWtoox
Patch: 107018-02 Obsoletes:  Requires: 106938-01 Incompatibles:  Packages: SUNWcsu
Patch: 109253-01 Obsoletes:  Requires:  Incompatibles:  Packages: SUNWcsu
Patch: 108798-01 Obsoletes:  Requires:  Incompatibles:  Packages: SUNWcsu
Patch: 108838-02 Obsoletes:  Requires:  Incompatibles:  Packages: SUNWcsu
Patch: 109744-01 Obsoletes:  Requires:  Incompatibles:  Packages: SUNWcsu
Patch: 107443-13 Obsoletes:  Requires:  Incompatibles:  Packages: SUNWcsu, SUNWarc
Patch: 107477-03 Obsoletes:  Requires:  Incompatibles:  Packages: SUNWcsu
Patch: 108748-01 Obsoletes:  Requires:  Incompatibles:  Packages: SUNWcsu
Patch: 108760-01 Obsoletes:  Requires:  Incompatibles:  Packages: SUNWcsu
Patch: 108764-01 Obsoletes:  Requires:  Incompatibles:  Packages: SUNWcsu
Patch: 108758-01 Obsoletes:  Requires:  Incompatibles:  Packages: SUNWcsu
Patch: 109709-01 Obsoletes:  Requires:  Incompatibles:  Packages: SUNWcsu
Patch: 110281-01 Obsoletes:  Requires:  Incompatibles:  Packages: SUNWcsu
Patch: 106793-07 Obsoletes:  Requires:  Incompatibles:  Packages: SUNWcsu, SUNWhea
Patch: 107451-06 Obsoletes:  Requires: 107117-03 Incompatibles:  Packages: SUNWcsu
Patch: 107018-03 Obsoletes:  Requires: 106938-01 Incompatibles:  Packages: SUNWcsu
Patch: 108798-02 Obsoletes:  Requires:  Incompatibles:  Packages: SUNWcsu
Patch: 110281-02 Obsoletes:  Requires:  Incompatibles:  Packages: SUNWcsu
Patch: 110869-01 Obsoletes:  Requires:  Incompatibles:  Packages: SUNWcsu, SUNWaccr
Patch: 107475-02 Obsoletes:  Requires:  Incompatibles:  Packages: SUNWcsu
Patch: 107285-03 Obsoletes:  Requires:  Incompatibles:  Packages: SUNWcsu,
SUNWcslx, SUNWcsl, SUNWnisu
Patch: 111350-01 Obsoletes:  Requires:  Incompatibles:  Packages: SUNWcsu
Patch: 111242-01 Obsoletes:  Requires:  Incompatibles:  Packages: SUNWcsu
Patch: 107458-13 Obsoletes: 107121-02 Requires: 107834-02 Incompatibles:
Packages: SUNWcsu, SUNWcsr, SUNWcarx, SUNWcsxu, SUNWhea, SUNWssad
Patch: 106924-01 Obsoletes:  Requires:  Incompatibles:  Packages: SUNWcsr, SUNWcarx
Patch: 106944-01 Obsoletes:  Requires:  Incompatibles:  Packages: SUNWcsr, SUNWcarx
Patch: 106948-01 Obsoletes:  Requires:  Incompatibles:  Packages: SUNWcsr, SUNWcarx
Patch: 106963-01 Obsoletes:  Requires:  Incompatibles:  Packages: SUNWcsr, SUNWcarx
Patch: 106936-01 Obsoletes:  Requires:  Incompatibles:  Packages: SUNWcsr
Patch: 107121-01 Obsoletes:  Requires:  Incompatibles:  Packages: SUNWcsr, SUNWcarx
Patch: 107148-03 Obsoletes:  Requires:  Incompatibles:  Packages: SUNWcsr, SUNWcarx
Patch: 107456-01 Obsoletes:  Requires:  Incompatibles:  Packages: SUNWcsr
Patch: 107459-01 Obsoletes:  Requires:  Incompatibles:  Packages: SUNWcsr, SUNWcarx
Patch: 107460-01 Obsoletes:  Requires:  Incompatibles:  Packages: SUNWcsr,
SUNWcarx, SUNWhea
Patch: 107462-01 Obsoletes:  Requires:  Incompatibles:  Packages: SUNWcsr, SUNWcarx
Patch: 106944-03 Obsoletes:  Requires:  Incompatibles:  Packages: SUNWcsr, SUNWcarx
Patch: 107684-02 Obsoletes:  Requires:  Incompatibles:  Packages: SUNWcsr,
SUNWnisu, SUNWsndmr, SUNWsndmu
Patch: 107148-08 Obsoletes:  Requires:  Incompatibles:  Packages: SUNWcsr,
SUNWcarx, SUNWhea
Patch: 107841-03 Obsoletes:  Requires:  Incompatibles:  Packages: SUNWcsr,
SUNWcarx, SUNWhea
Patch: 108451-05 Obsoletes:  Requires:  Incompatibles:  Packages: SUNWcsr, SUNWcarx
Patch: 110881-01 Obsoletes:  Requires:  Incompatibles:  Packages: SUNWcsr, SUNWcarx
Patch: 111093-01 Obsoletes:  Requires:  Incompatibles:  Packages: SUNWcsr
Patch: 107460-09 Obsoletes:  Requires:  Incompatibles:  Packages: SUNWcsr,
SUNWcarx, SUNWhea
Patch: 107834-03 Obsoletes:  Requires:  Incompatibles:  Packages: SUNWcsr, SUNWhea
Patch: 106938-01 Obsoletes:  Requires:  Incompatibles:  Packages: SUNWcslx, SUNWcsl
Patch: 106942-01 Obsoletes:  Requires:  Incompatibles:  Packages: SUNWcslx,
SUNWcsl, SUNWarc
Patch: 106980-04 Obsoletes:  Requires:  Incompatibles:  Packages: SUNWcslx,
SUNWcsl, SUNWhea
Patch: 106980-07 Obsoletes:  Requires:  Incompatibles:  Packages: SUNWcslx,
SUNWcsl, SUNWhea
Patch: 106938-04 Obsoletes:  Requires:  Incompatibles:  Packages: SUNWcslx, SUNWcsl
Patch: 106942-14 Obsoletes: 107215-01 Requires: 106541-13 Incompatibles:
Packages: SUNWcslx, SUNWcsl, SUNWarc, SUNWhea, SUNWnisu
Patch: 106980-15 Obsoletes:  Requires: 106541-09 Incompatibles:  Packages:
SUNWcslx, SUNWcsl, SUNWhea
Patch: 106942-17 Obsoletes: 107215-01 Requires: 106541-13 Incompatibles:
Packages: SUNWcslx, SUNWcsl, SUNWarc, SUNWhea, SUNWnisu
Patch: 106980-16 Obsoletes:  Requires: 106541-09 Incompatibles:  Packages:
SUNWcslx, SUNWcsl, SUNWhea
Patch: 110070-01 Obsoletes:  Requires:  Incompatibles:  Packages: SUNWcslx,
SUNWcsl, SUNWarc
Patch: 106917-01 Obsoletes:  Requires:  Incompatibles:  Packages: SUNWciu8x,
SUNWciu8
Patch: 107147-03 Obsoletes:  Requires:  Incompatibles:  Packages: SUNWcarx, SUNWcar
Patch: 109797-01 Obsoletes:  Requires:  Incompatibles:  Packages: SUNWcarx,
SUNWcar, SUNWhea
Patch: 108376-18 Obsoletes: 107078-18, 107648-09 Requires:  Incompatibles:
Packages: SUNWxwfnt, SUNWxwice, SUNWxwplt, SUNWxwicx, SUNWxwplx, SUNWxwinc,
SUNWxwman, SUNWxwpmn, SUNWxwslb
Patch: 108376-24 Obsoletes: 107078-18, 107648-09 Requires:  Incompatibles:
Packages: SUNWxwfnt, SUNWxwice, SUNWxwplt, SUNWxwicx, SUNWxwplx, SUNWxwinc,
SUNWxwman, SUNWxwpmn, SUNWxwslb
Patch: 107081-03 Obsoletes:  Requires:  Incompatibles:  Packages: SUNWmfrun
Patch: 107059-01 Obsoletes:  Requires:  Incompatibles:  Packages: SUNWesu, SUNWxcu4
Patch: 111113-01 Obsoletes:  Requires:  Incompatibles:  Packages: SUNWesu
Patch: 107893-10 Obsoletes: ...

read more »

  [385 lines deleted]

Rather than hundreds of inappropriate lines of patch info (you are
somewhat behind in revisions of the lp patch, 107115), why not
post the relevant printer configuration?

What is the output of these two commands?

  lpstat  -v printer-name
  lpstat -lp printer-name

Also, what software on the Solaris machines is creating the color
printouts?  What is the make and model printer?  How is the printer
connected - to the Ultra 2's parallel port or serial port?  To the
network?

  -Greg
--
Do NOT reply via e-mail.
Reply in the newsgroup.

[spruce]{94}[perl]: lpstat  -v mars
device for mars: /dev/null

 >Rather than hundreds of inappropriate lines of patch info (you are
 >somewhat behind in revisions of the lp patch, 107115), why not
 >post the relevant printer configuration?
 >
 >What is the output of these two commands?
 >
 >  lpstat  -v printer-name
 >  lpstat -lp printer-name
 >
 >Also, what software on the Solaris machines is creating the color
 >printouts?  What is the make and model printer?  How is the printer
 >connected - to the Ultra 2's parallel port or serial port?  To the
 >network?
 >
 >  -Greg

[spruce]{4}[perl]: lpstat  -v mars
device for mars: /dev/null

[spruce]{93}[perl]: lpstat -lp mars
printer mars is idle. enabled since Friday October 11 07:05:14 MDT 2002. available.
         Form mounted:
         Content types: postscript
         Printer types: PS
         Description:
         Connection: direct
         Interface: /usr/lib/lp/model/netstandard
         After fault: continue
         Users allowed:
                 (all)
         Forms allowed:
                 (none)
         Banner required
         Character sets:

         Default pitch:
         Default page size: 80 wide 66 long
         Default port settings:
         Options: protocol=tcp, nobanner, dest=mars:9100

It is hooked up as a network printer !

what software from VARIOUS Solaris machines is failing to generate color on this
printer:

1) acroread v4.0
2) xv 3.10a
3) pnmtops .... > lpr -P mars
     ... etc

TYPE of printer:

Tektonix TEKCOLOR Z740

NOTE: Color comes thru from Windoze machines to this printer OKAY, Weird !!

Quote:>[spruce]{4}[perl]: lpstat  -v mars
>device for mars: /dev/null

>[spruce]{93}[perl]: lpstat -lp mars
>printer mars is idle. enabled since Friday October 11 07:05:14 MDT 2002. available.
>         Form mounted:
>         Content types: postscript
>         Printer types: PS
>         Description:
>         Connection: direct
>         Interface: /usr/lib/lp/model/netstandard
>         After fault: continue
>         Users allowed:
>                 (all)
>         Forms allowed:
>                 (none)
>         Banner required
>         Character sets:

>         Default pitch:
>         Default page size: 80 wide 66 long
>         Default port settings:
>         Options: protocol=tcp, nobanner, dest=mars:9100

>It is hooked up as a network printer !

>what software from VARIOUS Solaris machines is failing to generate color on this
>printer:

>1) acroread v4.0
>2) xv 3.10a
>3) pnmtops .... > lpr -P mars
>     ... etc

>TYPE of printer:

>Tektonix TEKCOLOR Z740

>NOTE: Color comes thru from Windoze machines to this printer OKAY, Weird !!

Not really. Windoze printing and  Unix printing don't have much in
common especially when you are talking about a network printer.  The
windows machines and their apps operate with printer drivers and
usually are outputting PCL5 and unix machines and their apps generally
output text/ascii or Postscript.  The O'Reilly book on Network
Printing has a good overview of the  PPA printing scheme that HP uses,
if you are really interested in a technical reference..

You don't say if the Windows machines are using the Unix machine as a
print server, but I'd guess not.  The PCs either have their own server
to connect to or are setup to print directly to the network printer.

I'd say that the Windows machines are generating the correct jobs and
the Unix apps aren't.  First off, make sure that their isn't something
in the apps that is configured to generate B/W.  Then go into the
/usr/openwin/share/images/PostScript directory and send the picture of
the tiger or the parrot to the printer thru the mars queue.  If it
prints then it's a content type problem, probably that the apps are
generating black and white and not color.

printer service technician set printer default to " fast monchrome " ,
  which postscript 2 couldn't override, but postscript 3 could !!

( or so I'm told )