> I would like to join my colleague on the matter of poor Sun
> service; we are beginning to wonder what is going on there.
> I received the email below which we found somewhat shocking.
incompetence somewhat shocking. As has been pointed out here before,
the library you complained about is a SunOS 4 library. Can you not
even manage to install a version for the OS you're running?
There's a rather large difference between soundingQuote:> At the risk of sounding politically incorrect, this is not
> a carpet bazaar in Khartoum, Ahmed - we are trying to get a
> seem to hire bright Asian people, but I have noticed some
> of them have a poor command of English (both written and
> spoken) and certainly little business sense. (Apologies to
> Gupta et al for the political incorrectness, but I think
> Sun is looking for more bang for the buck.)
"politically incorrect" and sounding like a bigot.
Guess how you ended up sounding, carpet-boy.
Having read the message you attached, I find very little wrong with
it. As far as I can tell, the problem is in fact with how you
installed the product. Perhaps it is a little terse, and one word
seems to have been omitted, but that is hardly an excuse for a rant
about what poor English skills you think foreigners have.
Here's a piece of advice for _you_: If you'd like to sound more
professional, it might help to drop the racist comments. I'm frankly
very surprised to see such garbage coming from someone who claims to
be a professional consultant and lectures others about politeness and
business sense. Attitudes such as yours have no place outside of a
Klan meeting; please do not bring them to what is intended to be a
Additionally, the phrase "sux big*s" is hardly a professional
one. The irony of you attempting to criticize Sun for being
unprofessional after such comments is remarkably amusing.
I fail to see how this has any bearing on your inability to correctlyQuote:> I personally believe that Sun's major weakness is their
> closed system, and the one 'open' product they have - java-
> is about the only thing keeping them afloat. Sun also
install software. I suspect we'd hear exactly the same whining and
complaining from you no matter what Sun's policies were.
You have so far shown absolutely no evidence that even remotely servesQuote:> Bearing the above points in mind, as a consultant I would urge
> major corporates to think twice before implementing Sun products
> in a corporate environment. In addition, due to Sun's over-
> priced training (and products) major corporates may
> find it more difficult to locate qualified staff to operate
> and maintain these systems...
to show a serious problem with Sun or their products. Perhaps you did
get a bad service representive; this will happen occasionally no
matter which vendor you choose.
I encourage you to try switching to NT and seeing how long it takes
Microsoft's tech support to bother answering your call.
As far as training goes, I would suggest that no amount of training
could overcome the basic problems you are having, except perhaps for a
good charm school to attempt to introduce you to basic civility and
nat lanza "companions to our demons, we will dance and they will play"