Hi folks,
We have about 40 or so clients running our application (VME/databasic
based) on D3/NT (and another 20 or so on AP/PRO).
The problem we are experiencing is that some of our clients occasionally
forget to shutdown the VME before they shutdown Windows. This often
trashes their data and we have to get them to restore from their last
backup (if they've remembered to do one!!). Whilst we can get round
this it's still a pain in the backside and wastes a lot of support time.
Obviously, there is nothing anyone can do about those clients that just
reach for the switch and don't even bother shutting down Windows
properly (except possibly to amputate their fingers), but I would have
thought that D3 might have anticipated this problem and done more to try
to solve it. The D3VME does attempt to shut itself down properly but
doesn't seem to succeed.
Up to now we have been using the useful utility from Pick Systems France
(D3Tray) which has helped a lot. However, this only works if the
Windows shutdown comes from a user who is logged on to Windows (as
D3Tray is in the system tray), and doesn't help if the shutdown option
is taken at the Windows NT logon dialog. There is also the problem that
a combination of D3Tray (our version at least) and nt4sp6a blows the
whole thing up.
I vaguely remember seeing something posted here about a shutdown delay
setting in the registry (for D3). Can anyone enlighten me on this? Or
does someone have a different way of getting round this problem?
By the way, all our clients are running D3 service pack 280 (we aren't
about to risk upgrading them all to anything more recent until we've
checked it out thoroughly ourselves).
Any help would be appreciated.
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John Lewis + Telephone: +44 (0)1285 861874
Cerney Computer Services Ltd. + Fax: +44 (0)1285 862688
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