This is for a point of sale cash system.
I have one file for customer info, another for invoice and a line item
file for information created in an invoice portal.
I would like to have a client purchase history in the client screen. To
do this I have created a portal which looks up information from the line
item file. In order for the portal to find the correct information, I
need to have the line item file also record the client number
information from the original invoice. I created a field that is
supposed to look up the client number from the invoice. Unfortunately, I
can't seem to trigger the file to look up the information. If I go into
the mode menu and replace the field with a calculation, it enters the
correct information. But that is not a practical method to update the
files in "real time". I have also tried other methods which place the
correct information in the file, but they don't work for the portal in
the client history screen.
A work-around idea is to have the line file pop open with just the
client data, but again I run into the same problem of having to find
from a field that is not looking up the information from the original
related record.
If I was the only person using the system, I could manually perform a
find from a placed related field, but the system is used by several
others that have a problems doing anything technical like that.
Thank you in advance.