by Our company develops and markets applications that
help our customers interact with their customers.
Our applications include customer support, help
desk, and sales lead tracking, and are used by many of
the leading high-tech and consumer corporation throughout
the world.
We have several openings for first-line and second-line
customer support people as we continue to grow.
Since customer support is a major part of our business,
we are committed to providing world-class service
to our customers, and the people we are looking for
will share our passion for providing the finest support
available.
In addition to a demonstrated commitment to excellence
in customer service, you should have experience
with relational databases like Oracle or Sybase;
experience supporting multi-platform client-server
applications; excellent verbal and written communication
skills; and experience writing shell scripts and
batch files for UNIX and MS-DOS.
Additional experience in programming Visual Basic or C/C++,
familiarity with network configuration including TCP/IP
and LAN Workplace, and a working knowledge of Microsoft
Windows, X11, and Macintosh will be a plus.
Although we are a start-up, we provide competitive
benefits including health and dental plans, 401K, paid
vacation and holidays. We are an equal opportunity employer,
and welcome people with diverse
backgrounds.
If you are e*d about customer support and want to
be considered as a member of our team, please send
an ASCII resume immediately to one of the addresses
listed below:
or send your resume to:
P.O. Box 936
Cupertino, CA 95014
We're ready to have you join us!