While troubleshooting a Sony Superstation tape drive, Sony tech
support had me re-install my Win98 4.10.1998 OEM installation from the
Windows/Otions/Cabs directory, two problems arose:
1.) I can no longer save my internet login password in DUN
2.) When I display "My Computer" | "Properties" | "General" the
user name is displayed as "Unknown User" at "Unknown Organization."
Note: When I install software, InstallShield also comes up with an
"Unknown User" at "Unknown Organization" display. However, on the
Start menu, I still have a choice to "Log Off Tom Lackamp"
This machine has always been set up as a single-user machine,
without user profiles.
I've tried enabling user profiles from Passwords in the Control
Panel, with no luck.
I can't find the solution in the Knowledge Base. Anyone have any
Re: Password saving
I found an article in the Knowledge Base which had me rename the
password files, remove and re-install DUN, and change a couple of
entries in the registry. After carefully performing this procedure, I
still couldn't save my password. At the completion of the procedure,
the RNA.PWL and TOMLACKA.PWL files weren't re-created.
I'm guessing that the "Unknown User" symptom might be the cause,
or one of the causes, of my password saving problem.
If anyone has any ideas, I'd sure appreciate it.