Boot a startup floppy, run FORMAT C:
When it is completed, then run your recovery software. See this link from MVP Ron Badour:
for some ideas on what you may want to backup first.
Perhaps, if you could describe your problem, someone may be able to help rather that having to go through these drastic steps.
Best of Luck,
Rick Rogers aka "Nutcase" MS-MVP - Win9x - http://mvp.support.microsoft.com/
Associate Expert - WinXP - Expert Zone - www.microsoft.com/windowsxp/expertzone
Win98 Help - www.rickrogers.org
Please reply only to newsgroup...
Other versions of Windows contain a program called
msconfig that allows the operator to control what programs
are automatically started when Windows boots up. Windows
2000 Professional does not contain this program. Is there
a similar program that performs the same function?
10. Clean boot