For Immediate Release
Monday, June 17, 2002 - Cogniza is proud to announce the release of
UFLTimeZone for Crystal Reports. UFLTimeZone for Crystal Reports provides
date and time zone conversion functions that gives new options when using
Crystal Reports with Remedy's Action Request (AR) System. To understand the
value of this new product, some background on Remedy is appropriate.
Background
Remedy AR System, from Peregrine Systems, stores dates in 'Epoch date'
format. An Epoch date is the number of elapsed seconds since January 1,
1970 at Midnight Greenwich Mean Time. To provide a more
human-understandable value, the Remedy ODBC driver converts this value to
the familiar date and time format, using the user's regional settings,
including time zone and seasonal adjustments (e.g. Daylight Savings).
Challenges
One of the challenges for developers, however, when working with Remedy's AR
System is the one-table-per-query restriction imposed by the Remedy ODBC
driver. When working with Crystal Reports and Remedy, this restriction
prevents more that one table or view from being used in a report.
To address this issue when using Crystal Reports within the Remedy client,
developers use sub-reports or request that the Remedy System Administrator
creating a join table in the Remedy database. These solutions, while
addressing the immediate need, lead to decreased database and report
performance, increased report development time and increased demands on the
Remedy System Administrator's time. Fortunately, there is another solution
to these challenges!
Solutions
UFLTimeZone for Crystal Reports provides the same Epoch date and time zone
conversion functions as the Remedy ODBC driver, but without the
restrictions. By using UFLTimeZone for Crystal Reports in conjunction with
a non-restrictive database driver, one can:
* Use the latest version of Crystal Reports
* Run reports externally from the Remedy client
Value
UFLTimeZone for Crystal Reports will increase productivity and lower costs
by:
* Making developers more productive
* Decreasing report development time
* Decreasing the demands on the Remedy System Administrator's time
Download
To download a 30-day-trial version of UFLTimeZone for Crystal Reports, visit
http://www.cogniza.com/products/UFLTimeZoneW_30.exe.
Coming soon, UFLTimeZone for Crystal Enterprise!
About Cogniza
Founded in 1996, Cogniza is a US company, headquartered in Minneapolis,
Minnesota. We focus on providing consulting and software solutions to the
IT Systems and Service Management community. Our solutions include ITSM
consulting, business-intelligence-application integration and programmatical
components. For more information, visit http://www.cogniza.com.