US-CA Santa Clara Help Desk Specialist sought by global co headquarters

US-CA Santa Clara Help Desk Specialist sought by global co headquarters

Post by HRMA » Thu, 01 Oct 1998 04:00:00

Kinetics, a rapidly growing global high-purity mechanical contractor based in
Santa Clara, CA, and now a public company, seeks help to assist in ORACLE
systems implementation and later, systems maintenance.  We are replacing our
systems to build a model for the rest of the corporation and seek talented
individuals to meet both our standards for performance and timeliness:

Help Desk Specialist -

Duties: to function as primary point of contact for Corporate computer
end-users.  Identify and resolve hardware, application and network problems and
provide first level network administration support.  Assist the other
Specialists and PC Technicians in configuring, installing and troubleshooting
PC hardware.  Dispatch/route unresolved calls to appropriate second level
support, make critical escalation decisions.

Minimum Qualifications: 3 years' customer service telephone support
history; experience handling multiple telephone lines, developed ability to
manage up to 30 problem calls per day; excellent communication and diplomatic
skills; demonstrable, well-developed time management ability; intermediate
level skills in WORD, EXCEL, PowerPoint, Access, MS-Exchange, MS-Outlook,
Windows '95 & NT, MS Internet Explorer, NOVELL and MS NT networks, and PC and
lap[top configuration and troubleshooting.  Experience in Telephony and telecom
Salary:  DOE, negotiable.  

Regular working hours:  8 a.m. to 5 p.m., weekdays.

We offer a competitive compensation package, the e*ment and opportunity of
working with a fast-growing leader in the market, an easy-access work location
in our newly-constructed global headquarters, an opportunity to enter ground
floor with a conversion to ORACLE systems and an intelligent approach to team

 (408) 496-6162; U.S. Postal your resume to:  Kinetics Staffing, 2805 Mission
College Boulevard, Santa Clara, CA  95054  EOE  M/F/D/V  All qualified resumes
will receive a response.



1. US/CA Santa Clara ORACLE/MRP specialist sought by Global Co.

ORACLE MRP Development specialist position available at global construction
company headquarters. Kinetics, a worldwide mechanical contractor  and
manufacturer converting to ORACLE systems, is seeking an experienced ORACLE
professional with strong MRP application skills  to guide the headquarters
conversion followed by similar efforts with subsidiaries and continuing

Although some groundwork has been laid, this would be a signature effort by the
sole MRP expert with the ORACLE team for rapidly growing global team, based in
the heart of Silicon Valley.  We offer an excellent working environment, new
facilities and an opportunity to make a career high-mark contribution while
enjoying a team-oriented effort.  We were recently acquired by U.S. Filter,
greatly expanding the career opportunities for our employees via our
company-wide posting system.

to:  Kinetics, 2805 Mission College Boulevard, Santa Clara, CA  95054, or fax:
408-496-6162.  Visit our web site at:, or

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