Very Computer

by **Gene Gorokhovs** » Thu, 12 Apr 2001 13:05:23

My company researches a java server-side reporting tool to integrate into
our product, and although Inetsoft Style Reports seems to fit the job best,
their customer relations so far has been disastrous. They do not return
phone calls, send a non-working trial license key, hang up on a software
evaluator,
we cannot raise anybody of importance there, although we are a very
lucrative customer with possibly hundreds of resale clients, willing to pony
up quite a bit of money upfront.
The management now firmly disqualified Style Reports as tool choice, they
even would go as far is building the whole module from scratch rather then
dealing with them.
I wonder what kind of experiences other people had with Inetsoft, good or
bad, and whether there are any alternatives. We tried Actuate's (former
EnterpriseSoft) Java offering and Jinfonet's JReports, and they have been
ruled out: Actuate is not capable enough, Jinfonet's is extremely
expensive.
Thanks,

Gene Gorokhovsky

--
Posted from www.kandasoft.com [209.48.173.10]
via Mailgate.ORG Server - http://www.Mailgate.ORG

by **Ron Yus** » Thu, 12 Apr 2001 22:14:38

We have had similar problems with Inetsoft too. Ever since they changed
their pricing policy, we have stopped upgrades and are looking for another
reporting tool vendor.

Quote:> My company researches a java server-side reporting tool to integrate into
> our product, and although Inetsoft Style Reports seems to fit the job
best,
> their customer relations so far has been disastrous. They do not return
> phone calls, send a non-working trial license key, hang up on a software
> evaluator,
> we cannot raise anybody of importance there, although we are a very
> lucrative customer with possibly hundreds of resale clients, willing to
pony
> up quite a bit of money upfront.
> The management now firmly disqualified Style Reports as tool choice, they
> even would go as far is building the whole module from scratch rather then
> dealing with them.
> I wonder what kind of experiences other people had with Inetsoft, good or
> bad, and whether there are any alternatives. We tried Actuate's (former
> EnterpriseSoft) Java offering and Jinfonet's JReports, and they have been
> ruled out: Actuate is not capable enough, Jinfonet's is extremely
> expensive.
> Thanks,

> Gene Gorokhovsky

> --
> Posted from www.kandasoft.com [209.48.173.10]
> via Mailgate.ORG Server - http://www.Mailgate.ORG

Very Computer

Inetsoft (Style Reports) Service quality impressions

Inetsoft (Style Reports) Service quality impressions

Inetsoft (Style Reports) Service quality impressions