I attempted to upgrade the OS of my 720 to V4R5 from V4R4 but during the
upgrade the OS400 extended base support was not loaded due to a cross
reference file error. Thus IBM recommend that I runa RCLSTG *DBXREF to
correct the problem. I did try to do that three times! The first two try
was not completed because I only have Sat and Sun for the downtime and IBM
claims that it needs more time to finish. I was then able to get a 5 day
window (with lots of angry users of course). The fourth day I was
suspicious that there was something wrong with the reclaim stroage but IBM
claims that it is normal. On the 5th day they finally agreed that the
rclstg may be looping or stopped processing.
Now I am back to where I started.
the machine is currently up and running but the extended base support is
still not installed.
what is the probability that my machine will crash unexpectedly?
so far IBM has not given me any finding and updates since they've retrieved
logs and dumps. And they informed me the they will be sending it to
and Rochester to be analysed (as it I care where they send those stuff, I am
only concerned if they can fix the problem!). It has been more than a week
now since I heard from them.