Very Computer

A friend of mine got an HP870csse printer when he bought an Aptiva
this past Chistmas. He has not used it a whole lot, but every time he
does, the colors on the printout are much darker than what they should
be. Cherry reds come out a dark red, and bright yellow comes out a
very dark mustard yellow. There is no smearing or loss of quality, and
the black is coming out like it should be.

Does anyone know what could be causing this or how to fix it? I
followed troubleshooting but that did not help.

I tested some files from my own computer, just to make sure the
monitor was not way out of whack, but it just keeps consistently
printing everything a few shades too dark.

Any help is greatly appreciated!

George

: [...]
: I tested some files from my own computer, just to make sure the
: monitor was not way out of whack, but it just keeps consistently
: printing everything a few shades too dark.

: Any help is greatly appreciated!

I don't have an 870, but if if you go into the printer
properties, select Color/Manual/Options you should find
a slider there that allows you to change color intensity.

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