On Mon, 07 May 2001 11:28:15 GMT, "Michael Slade"
>1- It is not the 5799!
Quantify this statement. If you mean it's not a hardware fault, I'm
inclined to agree with you. It's probably something I'm missing
driver-wise. I'm stumped as to what it could be though.
Quote:>2- What do you mean by 'doesn't work'?
Refuses to print. Items are not being sent to the printer.
There is a pop-up error box that says that the problem could be caused
by one of three things: insufficient memory; connection or driver;
cables may be unplugged.
I would be astounded if it were any one of these things.
Quote:>3- What else works that requires network connectivity on the one that
Everything else. EG: all other printers work fine.
>From the meager description of the problem, I'd be thinking wrong TCPIP
>setup on the 'doesn't work' machine.
OK, maybe I didn't go into much detail. It's not the TCP/IP. The
drivers installed on this machine are the same drivers as on all the
other machines on the network. All installed from the same shortcut
on the network. All the other machines see it fine. There are no
TCP/IP issues on any other machine in the office.
Trying to run 'print test page' bombs out really quickly, saying test
page could not be prunt.
I hope this is enough information for you.