I purchased the JVC XR-W2010 CD-R around November of 1996. I had tried
a number of different software packages including the software supplied
by JVC each with varying degrees of success. The unit seemed to always
report track following errors. All in all, I made more coasters than
useable discs. By April of 1997 the 2010 was dead. I contacted JVC and
they agreed to replace the unit.
I had better luck with the replacement but my luck has finally run out.
Since it is not quite 1 year since I received the replacement I
contacted JVC again. This time the drive is reporting Track Following
Errors and Laser Failure. The Tech at JVC tells me the drive is dead.
JVC has told me that the drive is now "Out of Warranty" and if I wish to
have it replaced it's going to cost around $350.00! It's about $225.00
for them to replace the drive PLUS they would charge me a $120.00 "Out
Of Warranty Fee!!" Needless to say I told them FORGET IT. I can buy a
brand new drive for that kind of money! They have a hell-of-a-lot of
nerve charging an out of warranty fee on a drive that's died twice in a
year-and-a-half.
I've been looking around on the 'net and I seem to be finding that the
2010 has a rather poor reputation and that the firmware is reported to
be "buggy." See the following:
http://www.cd-info.com/CDIC/Technology/CD-R/FAQ05.html under the JVC
entry
also
ftp://ftp.netcom.com/pub/fa/fadden/jvc-prob.txt
I would very much like to hear from other 2010 owners as to their
experiences with this particular unit.
Thanks in advance.
J. Sidoti