A cousin of mine has a problem with the installation of Microsoft? Picture
It.?It loaded fine but but when he clicks on Start, it goes not to the start
page but to a subsequent page which deals with designing, editing or what
you encounter after you make your choices in the beginning Start page.?
As a novice, he is concerned about whether to delete the program
(Add/Remove) then reinstall from the backup disk or overwrite the earlier
download? I suggested the former but want to ask if any of you have had this
Is there a simple way to get to Microsoft to answer the question (if it
makes sense to do so)?
Thanks for any help.