Hi,
I am setting up a basic ACD for a 51C ( 6 users). In other switches I
maintain the acd users can log in by pressing their "in call" key twice and
no agent ID is required. How do you set this up?
Thanks ,
~ Nortech
Thanks ,
~ Nortech
--
Colin Longman
Quote:> Hi,
> I am setting up a basic ACD for a 51C ( 6 users). In other switches I
> maintain the acd users can log in by pressing their "in call" key twice
and
> no agent ID is required. How do you set this up?
> Thanks ,
> ~ Nortech
> --
> Colin Longman
1. Ascend Pipeline 75 Basic Set-up for real Beginners Web Page
Hi, folks. I recently purchased and set up an Ascend Pipeline 75 at my home..
I found the basic set-up a tough task, so I made a Web page for people like me
who know little about routers.. I would like to make it easier for the next guy
like me..
Will some of you folks drop by there and check it out, then drop me an E-mail
with comments and/or suggestions??
Many in this NG helped me a great deal..
http://www.geocities.com/SiliconValley/Horizon/9642/
--
--John
3. Pipeline 75 Basic Set-up Questions
4. how to subscribe this newsgroup via email
5. Basic beginner's question about bridging set-up...
6. Cache connection for just one host?
7. Floppy drive on Alpha 255 under VMS
8. Interflow & RAN Route in ACD Basic Report #3
10. Cut-off calls on 11c basic ACD
11. AP940-020 APC UPS Schema RS232<=>UPS